Returns, Exchanges & 60-Day Comfort Guarantee

Last updated: October 21, 2026

At RV Mattress Canada, we believe a great night's sleep shouldn't stop when you hit the road. We're committed to helping you find the right mattress for your RV, and we want you to feel confident in your purchase.

That's why we take the time to confirm your mattress measurements before shipping and offer a 60-Day Comfort Guarantee on The Georgian RV Mattress.

Our 60-Day Comfort Guarantee

We understand that choosing a mattress online is a big decision, especially when you're purchasing one for an RV, trailer, or motorhome.

Our 60-Day Comfort Guarantee gives you the opportunity to experience your new Georgian RV Mattress in your own sleeping environment.

Here's how it works:

• 60 Days to Experience Your Mattress: Your comfort guarantee begins on the date your mattress is delivered.

• Personalized Fit Verification: Before your mattress ships, we review your RV bed measurements to help ensure you've selected the correct size.

• We're Here to Help: If you're experiencing a comfort issue within the first 60 days, reach out to us so we can discuss your concerns and available options.

To inquire about the 60-Day Comfort Guarantee, please contact us at hello@rvmattresscanada.com or call 519-447-7774.

Important: The specific remedies and eligibility conditions under this guarantee, including any comfort exchanges, refunds, or applicable fees, will be outlined in the final guarantee terms.

Returns on Other Products

Return eligibility for products other than The Georgian RV Mattress, including pillows, sheets, and mattress protectors, depends on the product and its condition.

Please contact us before returning any item so we can review your request and provide the appropriate instructions.

Unless otherwise stated or required by applicable law, customers are responsible for return shipping costs associated with change-of-mind returns.

Custom-Sized Mattresses

Custom-sized mattresses are manufactured according to the measurements and specifications provided and confirmed during the ordering process.

Because these mattresses are made to individual specifications, additional return or exchange restrictions may apply.

Please contact us before placing a custom mattress order if you have questions about sizing, comfort options, or applicable return conditions.

Damaged, Defective or Incorrect Items

We take great care in ensuring your order arrives in excellent condition.

Please inspect your order upon delivery and contact us as soon as possible if your product arrives damaged, defective, or incorrect.

Email hello@rvmattresscanada.com with your order number, a description of the issue, and photographs where applicable.

We'll review the concern and work with you toward an appropriate resolution.

How to Request a Return or Comfort Review

If you have a question about a return, exchange, or our 60-Day Comfort Guarantee, please contact us before sending any products back.

Email: hello@rvmattresscanada.com

Phone: 519-447-7774

Please include your order number, the product purchased, and a brief description of your concern.

Our team will review your request and provide guidance on the next steps.

Refunds

Where a refund is approved, we'll notify you and process it to your original payment method unless otherwise agreed or required by law.

Please allow additional time for your financial institution to process and post the refund.

Your Consumer Rights

Nothing in this policy limits or excludes any rights you may have under applicable Canadian consumer protection laws, including rights relating to defective products, products that are not as described, or other circumstances protected by law.

Questions? We're Here to Help.

Finding the right RV mattress should feel exciting, not stressful.

If you're unsure about sizing, comfort levels, or our return and guarantee policies, we're always happy to help.

RV Mattress Canada

Email: hello@rvmattresscanada.com

Phone: 519-447-7774

Owen Sound, Ontario